Job Information
RELX INC Account Manager- Renewals in Johannesburg, South Africa
Do you enjoy building solid relationships resulting in revenue and growth?
Join us in shaping a more just world.
About Us
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
About the Role
Developing trust relationships with a portfolio of clients and acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Delivering target growth in subscription revenue for current contracts with existing customers in the corporate market and create a strong future pipeline of new up-sell opportunities within this customer base.
Requirements:
Able Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.
Able to Identify, develop and typically close renewal opportunities and new sales opportunities in the form of upsells and cross sells.
Create demand for the organization's products and services by raising their profile with customers.
Achieve revenue targets by increasing revenue spend per account via renewals, upsells and cross selling.
Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service value propositions.
Act within the Account/Relationship Management Function as a generalist or in a combination with other disciplines.
Have direct contact with clients and negotiate product/service terms.
Continue to build knowledge of the business, financials, products/services, the market, or account needs.
Requirements
Government sales experience
Software sales experience
Previous similar industry knowledge
Minimum 3 years’ experience in a similar role
Matric (Essential)
Sales or Marketing qualification (advantageous)
Work in a way that works for you.
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.
Working with Us
LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.
Working for you
We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Comprehensive, multi-carrier health plan benefits
Disability insurance
Dependent care and commuter spending accounts
Life and accident insurance
Retirement benefits (salary investment plan/employer stock purchase plan)
Modern family benefits, including adoption and surrogacy
About our Team
LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.