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AIG Complex Director, Excess Claims in Jersey City, New Jersey

Complex Director- Excess Complex Claims

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercialand personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers througha diversified, multichannel distribution network.

About the role

What you need to know:

As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You have balanced the needs of multiple stakeholders, making sound decisions using data, analysis, experience and judgment, along with the appropriate risk mindset. Ultimately, you take ownership for key outcomes. This position requires:

  • Determining the scope and extent of available coverage.

  • The investigation, evaluation and disposition of new and existing 3rd party property and casualty claims.

  • Preparation and execution of investigation strategies which identify critical issues effecting liability, causation and damages and assessment of risk transfer and contribution opportunities.

  • Clear and concise communication and contact with internal and external customers, including insureds, brokers and underwriters, to provide guidance and manage expectations.

  • Proper documentation of exposure evaluation and resolution strategy.

  • Presentation to senior management of claim disposition recommendations.

  • Obtain the appropriate authority to independently negotiate multi-million dollar claims with the top plaintiff attorneys nationwide. Document evaluation, thought process, and strategy. Utilize ADR as appropriate and necessary.

  • Effectively strategize and budget litigation of each claim through discussions with counsel, vendors and insureds. Establish with defense and coverage counsel clear ground rules in order to maintain financial control of budget and expenses.

  • Up to 20% Travel

What we’re looking for:

  • 5+ years of Commercial/Industry claims experience preferred

  • Excellent communication skills (verbal/written) and strong negotiation skills

  • Advanced experience and capabilities in litigation claims management including ADR and mediation process

  • Experience attending and controlling cases- pre-suit, litigated and post trial- at mediations, settlement conferences, etc.

  • Property and Casualty licenses required, must be obtained within 6 months.

  • Motivated individuals who are interested in the potential for an upwardly mobile career path.

  • Potential for flexible work arrangement including remote working.

  • Candidates residing outside the NY/NJ area will be considered.

A look at our benefits (For U.S. and UK only)

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

AIG offers to match your contribution to a 401(K) up to 8%.

Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is available to AIG employees and their dependents to provide confidential support, resources and information to help them get through life’s challenges. All employees, whether they are a participant in an AIG medical plan or not, are eligible to receive four complimentary confidential counseling sessions.

Family Support through Bright Horizons CareDirect

This is a program available to AIG employees that empowers them to self -select the right match for their long-term, ongoing family care needs. This includes access to child care centers, nannies, babysitters, elder care planning, pet care, tutoring/test prep, and more.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

The company recognizes the strategic value of allowing groups of employees with common interests to formalize their professional relationship by creating an Employee Resource Group (ERG).

ERGs are voluntary, Company-endorsed employee groups dedicated to fostering a diverse and inclusive work environment within the context of the Company’s mission, values, business practices and objectives. An ERG typically forms around a specific dimension of diversity such as ethnicity, sexual orientation, disabilities, etc. ERGs are also sometimes called affinity groups or network groups. Currently, the groups for which an ERG has been established include the following constituencies:

  • Women

  • Hispanics/Latinos

  • Black or African descent

  • Asian and Pacific Islander

  • People with Disabilities

  • Military Veterans

  • Working Families

  • Multiple Generations

  • Lesbian, Gay, Bisexual and Transgender

    For positions based in Jersey City, NJ , the base salary range is $98,000- $123,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: Benefits Overview .

#LI-NH1

#LI- Hybrid

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions and other financial services to customers in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk.

We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (https://twitter.com/AIGinsurance) | LinkedIn (http://www.linkedin.com/company/aig) . These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

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