Job Information
Phoenix House Manager of Social Services in Jamaica, New York
Manager of Social Services
Job Details
Job Location
City Emergency Shelter Facility - Jamaica, NY
Position Type
Full Time
Education Level
License/Certification
Salary Range
$70000.00 - $80000.00 Salary
Travel Percentage
None
Job Shift
Morning
Job Category
Nonprofit - Social Services
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.
Oversee case managers, including hiring, training, disciplinary action etc.
Under the guidance of the program director, plans, directs, and coordinates all case management services.
Assist with the development, interpretation, and implementation of the policies and procedures for all staff.
Supervises case conferences, meeting with staff weekly to assess client progress.
Promote client relations by assisting with receiving complaints and compliments, investigating, and resolving all complaints.
Ensures that policies, procedures, and regulatory requirements are adhered to by staff.
Qualifications
REQUIRED EDUCATION
- Master’s degree in social work or Mental Health Counseling
LICENSES/CERTIFICATIONS
- Independent license issued by NYS.
REQUIRED EXPERIENCE
Minimum three to five years of experience working in Social Services.
Minimum two years of experience in a supervisory role
Bilingual in Spanish required
Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.