Job Information

Kelly Services Site Manager in Jacksonville, Florida

Directs the ongoing daily activities of the assigned distribution facility assuring accurate accountability and efficient movement of all Shipping, Receiving, Inventory Control, Put-away, picking, packing, and other related distribution activities and controls. Effectively manage all of the business unit functions, to include P&L responsibility and Key Performance Indicators. (KPI’s). Ensure appropriate communication with KELLY OCG, customer, divisional contacts, management of the facility as well as outside vendors and/or customers as required. Oversees departments, acts as contact between departments, plants, suppliers, customers and various levels of supervision and be generally involved in quality inspections and various processes. Support of corporate and contract objectives, financial, personnel and operational management at KOCG operations


  • Customer relations

  • Financial reporting

  • Performance management and development of direct reports

  • Growth Development Process / training

  • Continuous Process Improvement

  • Communication of KOCG initiatives

  • Human resource assistance

Management of Operations

  • Support customer relations at operation through

  • Regular contact and communication with site customer

  • Daily operations reporting

  • Weekly customer meetings

  • Cost management

  • Profit and loss statement review

  • Budget support

  • Initiate and document cost saving initiatives

  • Explore and present new opportunities at operation

  • Assist Site manager and HR Generalist with employee and operational issues

  • Administration of Growth Development Program

  • Generate productivity reports as needed

  • Assist with Continuous Process Improvement (CPI) events

  • Conduct employee evaluations and development plans

  • Provide coaching/counseling through Performance Improvement Plans and Corrective Actions

  • Hiring and development of employees to meet operational requirements

  • Implementing corporate directives at the operation level

  • Daily Operations

  • Immediate customer contact

  • Payroll processing and reporting

  • Contract compliance

  • Direction of employees and resources

  • Problem resolution

  • Weekly operations reporting

  • Scheduled communication

  • Communication and support of corporate initiatives


  • Bachelors Degree required

  • Fulfillment Center experience

  • WMS systems (Warehouse Management Systems). Lean Six Sigma, ISO. Reporting, Flowcharts

About Kelly Services ®

Kelly Services, Inc. connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work at , and we help people ditch the script on old ways of thinking and embrace the value of all work styles in the workplace. We directly employ more than 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting at practice. Revenue in 2018 was $5.5 billion. Visit at and let us help with what’s next for you.

EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity