Job Information
Acosta Group Business Manager Assistant in Jacksonville, Florida
DESCRIPTION
As an integral part of the business team, the Assistant Business Manager will provide exceptional support and expertise to external customers. In this role, you will collaborate with cross-functional teams to strengthen our services and capabilities with customer support including customer forms, data entry and reconciliation.
RESPONSIBILITIES
As the Assistant Business Manager, you will:
Entering customer forms including contract generation via customer portals, Acosta Sprint, Acosta Relay, and Excel
Maintaining client financial tools to create customer events and maintenance as required
Overseeing trade reconciliation such as responding to claims alerts, maintaining fund balances within client’s metrics
Reviewing order alerts and verifying accurate pricing and promotions on customer orders
Providing data support like submissions of price changes, item setup requests and customer-facing information in customer portals
QUALIFICATIONS
Education Requirements:
High School Diploma/GED
Bachelor’s Degree and /or Equivalent work experience
Work Experience Requirements:
3+ years’ experience in sales/consumer service in telecommunications or consumer service related industry
3 - 5 years previous management experience in the telecommunications or consumer service related industry
Effective communication, presentation and interpersonal skills
Strong organizational skills with attention to detail
Experience working with any of the larger consumer electronics stores technology. Demonstrates passion for leading edge technology and product solutions.
Possess strong written and verbal communication, and working knowledge of Microsoft Office Suite
Payroll review and approvals experience preferred
Have a strong working knowledge of human resources policies and standard operating procedures
Experience conducting coaching, counseling and performance, positive reinforcement.
Knowledge, Skills and Abilities Requirements:
Excellent sales skills and demonstrated ability to meet or exceed performance standards
Ability to motivate and lead direct reports
Ability to work flexible hours, including evenings, weekends and holidays
Work with associates to elevate skills and performance, providing coaching on opportunities for improvement
Maintain knowledge of all Samsung products - complete training and support associates with required training on current and upcoming products.
Acosta is an Equal Opportunity Employer
#DiscoverYourPath
ABOUT US
Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact EmployeeServices@acosta.com
Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.
Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.
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Canada: http://acosta.jobs/privacy-policy-ca/
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Sales
Salary Range: $17.00 - $18.00
Company: Acosta Employee Holdco LLC
Req ID: 5465