Job Information
Aerotek Service Coordinator in Irving, Texas
Job Title: Service Coordinator
Job Description
The Service Coordinator will follow all company policies and procedures related to safety, environmental regulations, OSHA, and DOT Hazmat. This role involves scheduling and coordinating service calls and deliveries, processing service requests in GreenTree, and invoicing service requests within two business days of completion. The Service Coordinator ensures that Service Technicians submit reports and daily timesheets promptly and accurately. Additionally, this position organizes Preventive Maintenance contracts with customers, coordinates Service Truck Inventory quarterly, and maintains proper logs for Service Truck Maintenance. The Service Coordinator also facilitates problem resolution with technical support, customer service, sales, and other personnel to expedite repairs, providing a communication link between the customer and the company to ensure effective service. The role involves maintaining a safe, orderly, and clean working environment and performing other duties as assigned.
Responsibilities
Follow all company policies and procedures related to safety, environmental regulations, OSHA, and DOT Hazmat.
Schedule and coordinate service calls and deliveries.
Process service requests in GreenTree and invoice them within two business days of completion.
Ensure Service Technicians submit reports and daily timesheets promptly and accurately.
Organize Preventive Maintenance contracts with customers.
Coordinate Service Truck Inventory quarterly.
Maintain proper logs for Service Truck Maintenance.
Facilitate problem resolution with technical support, customer service, sales, and other personnel to expedite repairs.
Provide a communication link between the customer and the company to ensure effective service.
Maintain a safe, orderly, and clean working environment.
Perform other duties as assigned.
Essential Skills
- 2-3 years of experience as a Service Coordinator, preferably in the battery industry.
Additional Skills & Qualifications
- Experience with maintenance programs.
Why Work Here?
We offer a dynamic work environment with opportunities to learn and grow. Employees enjoy full benefits, including 401k, dental, medical, and vision insurance. This role provides the chance to work closely with service technicians, sales, HR, and the service center manager.
Work Environment
The work environment is primarily office-based with occasional field visits alongside service technicians.
Job Type & Location
This is a Permanent position based out of Irving, Texas.
Pay and Benefits
The pay range for this position is $45000.00 - $50000.00/yr.
dental, medical, 401k match, vision, pto,
Workplace Type
This is a fully onsite position in Irving,TX.
Application Deadline
This position is anticipated to close on May 1, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.