Job Information
Caterpillar, Inc. Senior Digital Product Owner in Irving, Texas
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
Caterpillar is looking for an experienced Senior Product Owner to join the Cat Digital Subscription and Billing Services digital product management team in our journey to shape the future of how we best support our dealers. In this role, you will be an advocate and problem solver for dealer users and cross-industry business verticals.
Through collaboration with our business partners, as well as peer product and engineering teams, you will guide digital experiences that both transform and simplify our dealers’ day to day work, as well as how they interact with the Cat brand, products, and services. This will be accomplished by first seeking to understand our users’ needs and workflow, as well as our business objectives. You will then lead integrated, cross product initiatives to translate those needs into compelling experiences and ultimately requirements, consistently validating with user and business feedback along the way.
Your job is to help our dealers do their job better - building a better world in the process!
What You Will Do:
Maximize the value of the product and the work of the Development Team through strong partnership with engineering on creation, maintenance, and prioritization of a product backlog
Provide vision on what is to be built, domain knowledge, and direction in alignment with Cat’s goals and customer value
Take ownership for the success and quality of your product
Product manage components of complex, cross product initiatives with high value to the organization, including prioritization, roadmap definition, and elaboration of epics and features
Act as a connection point and orchestrator to integrate and align roadmaps and experiences across dependent product teams.
Ensure we have deep understanding of users and their processes (triggers, steps, roles, outcomes)
Help frame and plan new opportunities - articulating the problem or opportunity to be addressed, the impact, and assumptions and risks to be considered/mitigated
Build tight collaboration and understanding of stakeholder needs and business goals – at times facilitating solutioning and brainstorming activities to transform broad ideas and concepts into clear goal alignment and desired customer requirements/experiences.
Lead definition of major experience elements - covering the logic, structure, skeleton, and relationships of how an experience should come together across functions/domains
What You Will Have:
Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Product Business Knowledge : Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Software Product Management: Extensive knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.
User Acceptance Testing (UAT): Extensive knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.Level Extensive Experience:
Considerations for Top Candidates:
Typically, Bachelor’s degree preferably in Computer Science, Information Systems, Communications, Engineering or related field or equivalent working experience
Experience in digital product management, user experience, user research, digital strategy, or related function (typically 3+ years)
Superb communication, presentation, storytelling, interpersonal, and analytical skills
Ability to work well within multiples teams including business/commercial partners, cross- product portfolio, development, and field facing arms of an organization – aligning differing viewpoints and priorities & objectives along the way
Strong accountability, planning, and organizational skills
Ability to consider multiple variables of a decision and prioritize accordingly in a fast-paced environment
Experience working in an Agile environment while simultaneously managing multiple priorities
Experience managing projects using Product Management and/or Agile software tools such as Aha, ProductBoard, Azure DevOps, JIRA, Team Services, Rally
Displayed understanding of common and emerging UX and user research methodologies/artifacts
Experience utilizing a variety of experience mapping techniques based on need (user story mapping, object mapping (OOUX), assumption mapping, etc.)
Good knowledge of Caterpillar policies, standards, procedures, and a broad understanding of Caterpillar’s organization
Domain expert in subscription and billing software, heavy equipment technology solutions, business applications, and/or fleet management
What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Additional Information:
This position has the option to be based out of either our Chicago, IL; Peoria, IL; Westminster, CO or Irving, TX offices.
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#BI (Used to post on Built In)
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$110,520.00 - $179,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
April 28, 2025 - May 4, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .