AMVETS Jobs

Infrastructure Team Lead

Job Req ID: 31814

Posting Date: 11 Apr 2024

Function: Infrastructure

Unit: Digital

Location:

Martlesham Heath Business Park, Ipswich, United Kingdom

Salary: Competitive

Recruiter: Molly Lees

Hiring Manager: Simon Jones

Career Grade: D

Internal Closing Date: 24/04/24

Why this job matters

We’ve always been an organisation with purpose; we connect for good. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Enterprise rely on Technology, and more specifically Secure Platforms, to underpin the services that they provide to their customers.This role provides technical specialisms that underpin the service management platforms for Enterprise customers, generating revenue circa 50-60m per annum.

Skills

• Is eligible to hold a minimum of SC clearance

• Is able to regularly attend Defence offices as per customer / platform requirements

• Holds a technical degree or industry-relevant experience

• Is able to read, understand and update complex design artefacts

• Can communicate effectively with a range of customer types across the business, both internal and external

• Stakeholder management - evidence of managing multiple stakeholders across a variety of roles and seniority levels

• Is able to develop subject matter expertise in engineering functions such as Service Management, Network Management or Infrastructure Management

• Can work under direction in a fast-paced environment on a variety of projects or issues

• Has an understanding of ITIL practices and understands how they apply to IT Service Management platforms

What you’ll be doing

• Manages a medium sized team of infrastructure design specialists, providing guidance and support to the team in a play/coach role.

• Conducts performance review sessions with each member of the team, setting goals aligned with the overall strategy of Digital as well as more specific goals from secure platforms. Provides feedback to each member of the team, supporting where required as well as recognising their contributions.

• Is proactive in directing the team for the resolution of both service-effecting events and security defects in their specialist area.

• Reviewing, authoring and signing off design documentation for the overall defence platform.

• Provides design and implementation of technical solutions in an end-to-end engineering function.

• Accountable for ensuring and understanding the security posture of the components they and the team are responsible for.

• Providing reporting and communication for senior management and project delivery, to ensure they are aware of all weekly activities.

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

Benefits

• Competitive salary

• 25 days annual leave (plus bank holidays)

• 10% on target bonus

• Life Assurance

• Pension scheme

• Direct share scheme

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• 50% off EE mobile pay monthly or SIM only plans

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• BT TV with TNT Sports and NOW Entertainment

• 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.