Job Information
State of Indiana Program Coordinator in Indianapolis, Indiana
Program Coordinator
Date Posted: Apr 23, 2025
Requisition ID: 459745
Location:
Indianapolis, IN, US, 46204
Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package, and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Child Services:
Join a team that engages with families and children to improve lives meaningfully. DCS engages authentically with children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers family preservation and prevention services, foster care, and child support throughout Indiana. You will relentlessly pursue permanency for children and families through reunification, guardianship, adoption, or support youth in making a successful transition to adulthood. While this job is difficult and may have long and sometimes unconventional hours, this is more than a job—it is a calling to improve your community and neighbors. Will you join us in supporting our Mission, Vision, and Values?
Mission: The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.
Vision: Children will live in safe, healthy, and supportive families and communities.
Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:
Child safety
Permanency
Collaborative partnerships with foster and adoptive families
A culture of safety and transparency
Continuous improvement
Role Overview:
The Program Coordinator is responsible for processing enrollments and referrals for new and existing cases in the Title IV-D Child Support Program, organizing and maintaining current and historical files related to enrollments, referrals, requests for information, and case management reports. The Case Management Unit is key in providing consistent evaluation and processing of new child support cases and assisting in connecting Custodial and Non-Custodial Parents, Other State Child Support Agencies, Child Welfare and Human Service Agencies to the appropriate local county IV-D prosecutors’ office. This critical staff member must be knowledgeable about child support, child welfare, state agencies such as DOC, and human services agencies. They must have the ability to pay attention to detail in evaluating case referrals and communicating effectively with all involved parties.
Please click this link (https://www.youtube.com/watch?v=Q8ZfAUCCRxU) for a realistic job preview video.
This position is in Indianapolis, Indiana.
Salary Statement:
The salary for this position traditionally starts at $34,216.00 but may be commensurate with education or work experience.
Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
Compile information relative to the assigned program area.
Coordinate correspondence for information requests.
Organize and maintain current and historical files related to the program.
Organize program reports, applications, and maintain consultative services.
Maintain and organize program assets.
Prepare all program related training materials.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
General knowledge of the program area.
Basic knowledge of the rules and regulations pertaining to the assigned program area and its affects upon other agency operations.
Ability to gather and compile program materials.
Ability to communicate effectively.
Ability to operate effectively in a group decision-making process.
Tact in dealing with other agency personnel and the public.
Basic knowledge of accounting principles.
Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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