Job Information
Lincoln Financial Group Leaves Claims Specialist in Indianapolis, Indiana
Alternate Locations: Work from Home; Boise, ID (Idaho); Glendale, CA (California); Phoenix, AZ (Arizona); US Midwest; US Southwest; US West
Work Arrangement:
Remote : Work at home employee residing outside of a commutable distance to an office location.
Relocation assistance: is not available for this opportunity.
Hiring Manager: Danielle Robinson
Requisition #: 73157
The Role at a Glance
We are excited to bring on highly motivated Leaves Claims Specialists to staff our ever-growing claims organization.
As a Leaves Claims Specialist, you will be responsible for administering and managing leave requests relating to the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA) as well as some state leaves. You’ll complete a thorough training to develop new skills and give you the confidence you need to be successful. If you enjoy working in a fast-paced team environment from the comfort of your own home, then please read on!
Learn more about a Day in the Life (https://www.youtube.com/watch?v=vbSYiXOPSII&feature=youtu.be) of a Claims Specialist at Lincoln Financial Group!
What you'll be doing
• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding leave requests.
• Handling the FMLA administration process from the initial request for leave to the return to work.
• Gathering all required paperwork, determining leave eligibility, designating qualifying leaves, and requesting medical certifications as needed.
• Providing exceptional customer service and proactively recognizing customer and claimant needs and areas of opportunity.
What we’re looking for
Must haves:
• High School or GED
• 1-2 years of experience leaves or customer service
• Strong written and verbal communication skills
• Excellent organizational skills with the ability to multi-task
Nice to haves:
• Experience with leaves/absence management
Level: N3-1
Pay Range:
Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.
Benefits at a Glance (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)
This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov/) notices.
Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.