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Honeywell Service Coordinator in Illinois

As a Service Coordinator here at Honeywell, you will play a crucial role in coordinating and

managing service operations to ensure the timely and efficient delivery of solutions to our

customers. Your attention to detail and strong organizational skills will be essential in managing

service requests and maintaining accurate records. Additionally, you will collaborate with cross functional teams to address customer issues and provide support to the service team.

You will report directly to our Service Business Manager and you'll work out of a US location on a

hybrid work schedule.

KEY RESPONSIBILITIES

  • Daily Interactions directly with technicians to coordinate vehicle requirements, phones,

uniforms

  • Assist FSS with coordination of requirements needed for Billing based on customer

requirements – maintain info in centralized system for the branch(es). Participate on calls

with Billing and Cash

  • Order supplies, tool, equipment for the technicians and others as needed

  • Handle all aspects of answering the phone: clients, suppliers, technicians, while multitasking with other duties and responsibilities

  • Look after new employee onboarding – including ensuring completion of the required

checklists for activities such as ordering pcards, access cards, business cards etc.

  • Coordinate activities required for fleet management – including ensuring employee

reporting, disposition of vehicles, and understanding requirements for requisitions and

returns

  • Work with central team to ensure business licenses and documentation are maintained

  • Assist customers with processing of purchase orders, invoice disputes

  • Required to work daily within online systems such as SMS, Sharepoint and the SAP

environment

  • Weekly Payroll – review technician timecards, address missing time and Overtime as well

as address system issues. (SMS, SAP, PeopleSoft and eCharge)

  • Processing labor and/or material TRAPs

  • Vendor set-up

YOU MUST HAVE

• Minimum of 5 years of experience in an administrative role • Strong organizational and time management skills • Attention to detail and ability to multitask

WE VALUE

• Associate's or Bachelor's degree in Business Administration or a related field • Experience in supporting executive-level staff • Proficiency in Microsoft Office Suite • Excellent communication and interpersonal skills

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Please provide Business Unit Paragraph.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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