Job Information
NTT America, Inc. Site Reliability Engineer in Hyderabad, India
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
We are seeking a Mid-Level Logic Monitoring Engineer to support the deployment, configuration, and optimization of LogicMonitor solutions across our IT infrastructure. The ideal candidate will have hands-on experience in monitoring systems, integrating LogicMonitor with various environments, and enhancing observability to improve system performance and reliability.
What you'll be doing
Key Responsibilities
Deploy, configure, and manage LogicMonitor for cloud, on-prem, and hybrid environments.
Integrate LogicMonitor with servers, network devices, databases, and applications .
Develop and optimize custom dashboards, alerts, and reports to improve system visibility.
Perform log analysis, event correlation, and performance tuning for proactive monitoring.
Automate monitoring tasks using APIs, scripting (Python, PowerShell, Bash), and integrations .
Collaborate with DevOps, SRE, and IT teams to define and implement observability best practices.
Troubleshoot and resolve monitoring configuration issues, false positives, and alert noise .
Implement best practices for monitoring, alerting thresholds, and anomaly detection .
Document monitoring configurations, integrations, and troubleshooting guides .
Provide technical support and training to internal teams on monitoring best practices.
Required Qualifications
3-5 years of experience in IT monitoring, observability, or system administration.
Hands-on experience with LogicMonitor setup, configuration, and administration.
Strong knowledge of cloud platforms (AWS, Azure, GCP) and on-prem infrastructure.
Proficiency in monitoring protocols (SNMP, WMI, API-based integrations, Syslog) .
Experience with automation tools (Terraform, Ansible) and scripting languages .
Familiarity with networking, server administration, and application monitoring .
Strong troubleshooting skills in identifying performance bottlenecks and optimizing monitoring strategies.
Excellent communication and documentation skills.
Preferred Qualifications
LogicMonitor Certified Associate or Professional certification.
Experience with ITSM, incident management, and change control processes .
Knowledge of containerized environments (Docker, Kubernetes) and microservices monitoring .
Experience integrating LogicMonitor with SIEM, AIOps, and analytics tools .
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.