Sage Implementation Consultant in hybrid, United Kingdom
In this highly Partner/Customer-interactive role, the Consultant will be required to have a real passion for software technology, willing to expand on current knowledge and maintain an expert-status in a fast-moving environment. The Consultant must be highly motivated and have a pro-active can-do approach, possessing an excellent understanding of complex software implementations and knowledge of the Sage application solutions.
Sage Experts are responsible for providing Expert Service consultancy, product enablement, escalation support, pre-sales advice and support, maintaining and advising on project delivery processes/methodology and supporting success and collaboration within the Sage community.
•Maintain a thorough knowledge of the Sage assigned solution configuration and implementation processes to deliver Expert Consultancy to customers and partners. This will be through formal education, hands on experience and also through self-study
•Achieve Product Expert level in Solution capabilities. Build a good understanding across areas outside of your core competency
•Participate in requirement gathering and workshops. Analyse feasibility and propose solutions to meet Customer requirements. Research issues and deliver fixes to Customer
•Setup, configure and test software solutions for Customers. Deliver quality work on time and within budget
•Create and maintain delivery documentation
•Share best practice recommendations with Partners and Customers, ensuring an optimal use of the software. Share best practices and lessons learned with peers
•Manage Customer and Partner expectations throughout the project/engagement lifecycle. Ensure Customer satisfaction and build strong and positive relationships
•Mentor consultants whilst they carry out their implementations ensuring that their credibility is maintained
Skills & Experience:-
•Ideally a finance/bookkeeping background as this role will involve speaking to finance professionals on a daily basis
•Prior experience as a consultant would be advantageous
•Have a genuine interest in tech/software
•Be comfortable explaining complex solutions to senior stakeholders and presenting to large groups over calls
Partners Alliances and Expert Services
Work Place type:
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!
At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.
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