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Drive Automotive Services Automotive Service Advisor/Assistant Manager in Humble, Texas

Service Street

WE ARE GROWING FAST!!!! JOIN OUR TEAM TODAY!

Fast-growing automotive company seeking to hire Assistant Managers

Retail/Sales experience is a plus! 5-day work week, benefits, great base pay plus monthly bonus and spiffs!

 

Responsibilities FOR AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

  • Greet customers and assist them with any inquiries they may have, either by phone or in person.

  • Perform vehicle walk-around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.

  • Consult with customers on applicable service specials.

  • Prioritize required services, and be prepared to provide options upon request.

  • Document declines for services and ask for follow-up on future service considerations

  • Keep customers informed on completion times, service expenses, and possible changes in a timely manner

  • Assistant managers remain involved with the delivery of vehicles to customers upon completion to ensure all customer concerns can be addressed.

  • Provide concierge support for all owner inquiries, whether by phone or in person.

  • Spend quality time building relationships with the customer.

  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.

  • Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the Store Manager.

  • Provide timely communication with management regarding applicable needs

  • Record and report any damage to the company or customer property immediately

  • Other duties as assigned

     

    Perks of the Job AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

  • Pay for performance culture- Increase your earning potential with no limitations!

  • Medical, Dental, Vision, Life, and Disability Insurance

  • Paid holidays

  • 5-day work week

  • Off on Sunday

  • Paid Time Off

     

     

    Requirements for AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

  • Must have 2-3 yrs. Managerial Experience

  • Must have 2-3 yrs. Sales Experience

  • Must be Career and Goals Driven

  • Must have 1-2 yrs. Customer Service Experience

  • Responsible for greeting customers

  • Asking discovery questions to better service customer needs

  • Assist in identifying and finding a resolution to customer automobile repairs.

     

     

    WHAT WE OFFER OUR EMPLOYEES

     

  • We pride ourselves on a family-oriented culture

  • We have designed a lucrative pay structure based on performance incentives and production

  • Drive can provide growth within a multi-state organization

  • Employees at every level will have opportunities for their own personal advancement

  • Training/Development Programs

     

    Drive Automotive Services, Inc. is an Equal Opportunity Employer

     

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