Drive Automotive Services Automotive Service Advisor/Assistant Manager in Humble, Texas
WE ARE GROWING FAST!!!! JOIN OUR TEAM TODAY!
Fast-growing automotive company seeking to hire Assistant Managers
Retail/Sales experience is a plus! 5-day work week, benefits, great base pay plus monthly bonus and spiffs!
Responsibilities FOR AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS
Greet customers and assist them with any inquiries they may have, either by phone or in person.
Perform vehicle walk-around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.
Consult with customers on applicable service specials.
Prioritize required services, and be prepared to provide options upon request.
Document declines for services and ask for follow-up on future service considerations
Keep customers informed on completion times, service expenses, and possible changes in a timely manner
Assistant managers remain involved with the delivery of vehicles to customers upon completion to ensure all customer concerns can be addressed.
Provide concierge support for all owner inquiries, whether by phone or in person.
Spend quality time building relationships with the customer.
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the Store Manager.
Provide timely communication with management regarding applicable needs
Record and report any damage to the company or customer property immediately
Other duties as assigned
Perks of the Job AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS
Pay for performance culture- Increase your earning potential with no limitations!
Medical, Dental, Vision, Life, and Disability Insurance
5-day work week
Off on Sunday
Paid Time Off
Requirements for AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS
Must have 2-3 yrs. Managerial Experience
Must have 2-3 yrs. Sales Experience
Must be Career and Goals Driven
Must have 1-2 yrs. Customer Service Experience
Responsible for greeting customers
Asking discovery questions to better service customer needs
Assist in identifying and finding a resolution to customer automobile repairs.
WHAT WE OFFER OUR EMPLOYEES
We pride ourselves on a family-oriented culture
We have designed a lucrative pay structure based on performance incentives and production
Drive can provide growth within a multi-state organization
Employees at every level will have opportunities for their own personal advancement
Drive Automotive Services, Inc. is an Equal Opportunity Employer
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