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ForTec Medical Accounts Receivable Associate in Hudson, Ohio

Job Description

This position will assist and facilitate in the overall operations of the Accounts Receivable and Collections Department.  This includes the collection of purchase orders (PO), collecting past due accounts, negotiating payment plans, alerting management of collection issues, researching unapplied cash, answering incoming customer questions and concerns.  

  • Complete assigned tasks specific to billing and collections and the support of Accounts Receivable.
  • Utilize various AR reports to target aged balances for collection in order to meet and maintain performance goals.
  • Apply purchase orders ensuring pricing on PO's received from vendors match ForTec's invoice pricing.
  • Exhibit excellent customer service and communication skills, as well as a positive attitude towards customers and team members.
  • Review and researching unpaid accounts and taking appropriate action to resolve issues.
  • Work closely with payers to determine additional or supportive documentation that may be needed to facilitate prompt payment and provide documentation in a timely manner.
  • Assist other team members in a collaborative team environment with Accounts Receivable business needs.
  • Assume additional responsibilities and special projects as needed.

Qualifications

  • Associate's/Bachelor's degree in accounting or related field, or equivalent experience
  • 1-3 years recent work experience with collections, collections calls and billing in a high-volume, fast-paced environment required
  • Strong organizational skills with high attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Strong analytical skills to assess problems and develop solutions
  • Ability to manage high volume activity
  • Proficient technical knowledge of Microsoft Office applications
  • Microsoft Dynamics/Great Plains experience preferred
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