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CBRE Sr. Receptionist Coordinator - Houston, TX in Houston, Texas

Sr. Receptionist Coordinator - Houston, TX

Job ID

210873

Posted

25-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Facilities Management

Location(s)

Houston - Texas - United States of America, South Houston - Texas - United States of America

About the Role:

As a CBRE Receptionist Sr. Coordinator, you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls, setting up meeting rooms, and other tasks.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

  • Receive and direct incoming calls to appropriate personnel and voicemail.

  • Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Escort visitors to the proper location.

  • Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment.

  • Perform intermediate clerical duties including distributing office faxes, and packages, and ordering office supplies.

  • Screen incoming and outgoing packages, mail, and freight. Arrange messenger service as needed.

  • Maintain clean appearance of reception area, conference rooms café, and other common areas. Request building and housekeeping services as needed.

  • Arrange convenience and hospitality services for guests such as transportation, tickets, reservations, etc.

  • Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.

  • Evaluate and select solutions from established options.

  • Impact the team through the quality of the services or information provided.

  • Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

What You’ll Need:

  • High School Diploma or GED with 2-3 years of job-related experience.

  • An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.

  • Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.

  • Ability to explain detailed and complicated information within the team in a clear and concise manner.

  • Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

  • Strong organizational skills with a robust inquisitive mindset.

What You’ll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

  • High School Diploma or GED with 2-3 years of job-related experience.

  • An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.

  • Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.

  • Ability to explain detailed and complicated information within the team in a clear and concise manner.

  • Advanced knowledge of

  • Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.

  • Strong organizational skills with a robust inquisitive mindset.

  • HS Diploma or GED required.

  • An organized individual with the ability to complete multiple objectives in a timely manner.

  • Apply a high level of attention to detail as well as strong verbal and written skills.

  • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

  • Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.

  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

  • Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling and frequently lifting up to 50 lbs.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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