Job Information
Schneider Electric USA, Inc Industrial Automation Field Service Engineer - 85866 in Houston, Texas
Job Description What will you do? * Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support. * Ensure that the customers system is updated to the latest software, quick fixes, and hardware. * Prepare upgrade plans for the customers systems and deliver them to the customer. * Follow all technical procedures and tools for Global Service. * Provide technical review of orders for clients and any other proposals requested to perform. * Analyze technical risk of expansion projects and upgrades. * Attend technical training that includes systems and instruments, application, process control, communication, and safety. * Support Sales as required and directed by Regional Service Manager to secure orders and service agreements. * Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction. * Manages overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning. * Perform system testing, factory acceptance testing (FAT) and develop test documents. * Document preparation and obtain customer's approval per document specification and schedule. * Coordinate with factory for product related issues and resolve.
What skills and capabilities will make you successful? * Team player with good leadership and communication skills and able to travel when required * Strong analytical and logical ability, possess of good judgment, negotiation and interpersonal skills * Detail-oriented, forward looking and good leadership abilities * Innovative and dynamic with effective communication skills, especially in inter-cultural aspects
What's in it for you? * Career Development: Schneider Electric's growth opportunities, including mentorship programs, training sessions, and pathways for promotions. * Learning Environment: MLL courses, certifications, and workshops that foster professional development and skill enhancement. * Innovative Projects: Opportunities to work on cutting-edge technologies and projects that have a real-world impact, especially in sustainability and energy efficiency. * Collaborative Culture: Highlight a supportive and inclusive work environment where teamwork and collaboration are valued. * Diverse Workforce: Schneider Electric's commitment to diversity and inclusion, which enriches the workplace and fosters creativity. * Strong Reputation: Schneider Electric's position as a leader in the energy sector. * Impactful Mission: Schneider Electric's mission to promote sustainability and efficiency, allowing employees to feel they are contributing to a better future.
- Who will you report to? Dan Bright- Field Service Supervisor
What qualifications will make you successful for this role? * A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable) * 5 + years of professional experience with specific knowledge of Triconex systems and Foxboro IA (Industrial Automation) DCS * Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues * Familiar with the products and services within the Oil and Gas, Power Generation and Chemical industry * Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation * Knowledge of Foxboro and Wonderware * Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLCs, Communication protocols, Networking and System Security
You must submit an online application to be considered for any position with us. This position will be posted until filled.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to b one.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.