Job Information
Texas Tool Belt Bilingual Phone Bankers in HOUSTON, Texas
Virtual Phone Banker Part-Time Position
About us
Texas Tool Belt’s mission is to dramatically increase participation in voting and governance to support a thriving democracy that puts people first. Our team is made up of highly experienced campaigners, strategists, data experts, recruiters, and community organizers. With over 20 years of experience mobilizing Texans, Texas Tool Belt team members have helped generate millions of knocks, calls, texts, and newly registered voters- nationally & in Texas, resulting in millions of new participants.
At Texas Tool Belt we‘re committed to cooking with the right ingredients: research-driven best practices, on-going program evaluation systems, encouraging new innovations, metrics-based analyses, and the utilization of up-to-date technologies and systems.
Our services include comprehensive campaign program planning, the most effective, highest quality turn-key canvass programs, professional GOTV and community outreach training programs, and modules, voter and specific audience targeting, goal setting, analytics, data management, recruiting, and training highly experienced talent to run large scale GOTV and community outreach programs. We also offer onboarding, payroll, and HR direct support services.
We’re currently looking for a Part-time Phone Banker to join our team to support and move forward crucial community projects through 2024 and beyond.
Duties and Responsibilities
Make outbound calls to voters following a structured conversation regarding the voting process and supporting endorsed candidates
Meet daily requirements (dials, conversations, candidate support ranges, etc.)
Participate in training and staff meetings, as assigned.
Correctly document information into the database and be able to report back call results
Document any challenges or obstacles encountered on the phone, and be prepared to discuss solutions
Document successes and be prepared to share with others
Adjust work habits as identified for improved outcomes
Person MUST be a self-motivated, hardworking individual that has a “want to work attitude!"
Reliable attendance is a MUST! Other duties, as assigned.
Position Requirements
Has the capability to operate a Laptop, Google Chrome, Zoom, and online programs.
Able to independently troubleshoot technical issues such as connecting to a hot spot, computer freezing, and logging back into applications.
Ability to use a web-based dialer system and to properly log in, log out, and move around the system as needed
Must be familiar and comfortable using tablets/laptops to record information
Ability to work a minimum of 20 hours per week. Day and shift times may vary and will include evenings and weekends
Passionate about and committed to social and political change in Texas
Strong interpersonal and communication skills
Excellent listening skills and ability to maintain a structured conversation
Ability to work in an organized structured team environment
Willingness to learn and hear feedback for improvement
Ability to work entire shift without set breaks
Abie to learn new things such as reading metrics for data analysis and to improve future work
Interview Process:
Online application
Video Screen with HR
Video call with hiring team
Computer skills test
Reference checking
Final video interview
Employee benefits:
Competitive salaries
Paid time off
We seek out and reward people for being straightforward, open, passionate, effective, and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. While days and hours may change we are committed to predictable shift scheduling. This position reports to the Phone Bank Lead Managers.
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