Job Information
TAD PGS, Inc. Address Verification/ Monitor Recovery Representative in Houston, Texas
We have an outstanding Contract position for anAddress Verification/ Monitor Recovery Representativeto join a leading Company located in theHouston, TX surrounding area.
Pay Rate: $18.00 - $22.97
Schedule: 8:00:AM - 04:30:PM
Job Responsibilities:
Act as customer service interface to internal employees and external customers and perform all service-related activities.
Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
Perform Inbound/Outbound calls while meeting SLA of the department.
Internal systems are used to verify UPS shipment and device pick-ups and provide support to customers.
Provide international customer service at times, and in such an event, work a flexible schedule.
Perform other related duties as assigned, including special projects.
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Basic Hiring Criteria:
High School or equivalent and 0-1 years of experience.
Ability to clearly communicate information to patients and internal customers.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance