Job Information
Expeditors Operations/Customer Service Agent in Honolulu, Hawaii
We recruit, train, and retain the very best logistics and technical experts the world over.
We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more.
Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill.
For more information on the company, please visit our website:
https://www.expeditors.com/careers
Major Duties and Responsibilities
Handle the operations & customer service responsibilities associated with inbound domestic shipments for both ocean and air freight.
Track/trace shipments, & locally coordinate shipments through to delivery by due date.
Perform timely updates to shipment status' and communicate them to customers and other branch locations.
Respond timely and accurately to customer pickup and quote requests.
Minimum Qualifications:
High School Degree or equivalent required
Successful candidates must pass a background check
Must be legally authorized to work in the United States
Must not require future sponsorship for employment visa
Fluent in English, both written and verbal
Must have the ability to work overtime in support of the department’s needs
Must be able to commute to the city of Honolulu, Hi
Desired Qualifications:
Good computer skills (Word, Excel)
Ability to prioritize work, while working under pressure and multi-tasking
Strong organizational skills
Aptitude for math and accounting with a strong attention to detail
Ability to work independently and in a collaborative team environment
Excellent written, verbal, and interpersonal communication skills
Has a demonstrated strong work ethic, and reliability
An understanding of or experience with logistics networks is a plus
Reporting Structure
Lead Agent, Supervisors and Manager
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long-Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Hourly rate range $19.50-$22.50 per hour