Job Information
Lynden Logistics Domestic Operations Agent (Day Shift) - DF801 in Honolulu, Hawaii
DESCRIPTION/RESPONSIBILITIES: Lynden Logistics, is seeking an enthusiastic, self-motivated person who takes pride in finding solutions for our customers. Do you thrive where each day is not like the last? If so, Lynden is the place for you. Work with our dynamic Domestic Operations group, handling all day-to-day activities for major clients that includes heavy customer service and technical solutions.
Essential Duties and Responsibilities including the following. Other duties may be assigned. * Assess, analyze, and problem solve while handling complex, gray-area situations while meeting legal, company and customer expectations. * Provide outstanding, friendly service through daily communication with both internal and external customers * Ensure smooth and timely process and documentation flow * Ensure accurate and timely data entry into our operational system * Track and trace files and reporting * Ensure accurate and timely client and vendor billing * Ensure delivery of freight and timely clearance when applicable * Contribute and maintain good relationships with suppliers * Ensure compliance at all times to regulations * Network communications, timely responses to emails and requests * Meet SOP and SOW standards in accordance with Company policy * Predictable and consistent attendance. * Weekend on-call responsibilities based on a rotating on-call schedule.
Ability to possess and maintain a TSA Security Threat Assessment (STA) with a status of Passed, or a TSA recognized equivalent. TSA recognized equivalents include a Secure Identification Display Area (SIDA) badge, Commercial Drivers License (CDL) with Hazmat Endorsement issued within the 50 States or District of Columbia, the Transportation Worker Identification Card (TWIC), or Free and Secure Trade (FAST) card issued by U.S. Customs and Border Protection. STAs will be submitted by Lynden Logistics upon job offer and renewed thereafter. Recognized equivalents must be current at time of application and successfully renewed by the applicant thereafter.
Successful candidate must pass a pre-employment drug test and background screening.
Federal law requires Lynden Logistics to verify the identity and employment eligibility of all persons hired to work in the United States. Lynden Logistics will provide the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity