AMVETS Jobs

Principal Clerk/Stenographer Job Summary: The Principal Clerk/Stenographer performs a variety of detailed clerical work and bookkeeping of a highly responsible nature as well as other related work within a small administrative office that requires confidentiality, discretion and autonomy. Duties/Responsibilities: Perform administrative duties within the office of the Department of Public Works, demonstrating a full understanding of departmental functions. Answer, screen, and direct incoming multi-line calls to appropriate departments and individuals, while attempting to resolve complaints and providing general information. Greet visitors and customers at Public Works, ensuring their needs are promptly addressed. Interact daily with residents, elected officials, staff and other members of the public. Work with residents to create payment plans and help maintain the payment plan tracking system. Collect payments from customers for sewer billing, DPW permit fees, refuse disposal charges, parking permits, and other related accounts receivables using a cash drawer and credit card system. Scan checks and handle general accounting of funds with particular attention to detecting and correcting errors. Create and maintain a parking management system. Generate fueling station invoices and ensure receipt by department heads. Processes requisitions/purchase orders for the Engineering division. Responds to refuse, recycling, and yard waste collection inquiries and complaints. Documents and makes referrals to the Refuse Foreman and Recycling Supervisor when necessary. Perform various clerical duties, including opening and sorting incoming mail, preparing correspondence and envelopes for outgoing mail, scanning and digitizing files. Demonstrate strong communication skills, both verbally and in writing. Required Skills/Abilities: Knowledge of best office practices and procedures Ability to take direction from Supervisors and execute recommendations Excellent phone skills including the ability to handle disgruntled customers in a courteous manner Proficient in Microsoft Office to include Word & Excel, MUNIS, GMAIL, and CWSA software. Preferred Skills/Abilities: Bilingual English-Spanish speaking preferred. Education, certification, licensure, or other similar requirements: At least two years of experience in general clerical work, or any equivalent combination of education and experience. High school graduate or GED, including or supplemented by a standard course in typing and stenography Two years\' experience in responsible office and clerical work including some supervisor experience; or any equivalent combination of education and experience. A valid Massachusetts Driver\'s License. Employment status & Hours: Regular Full-time employment, 35 hours per week, Monday-Friday, 8:30 a.m. to 4:30 p.m. Salary/Pay rate: \$ 51,264.92 (minimum) up to \$ 55,319.66 (maximum) per year (PS-13, Local 424) Employee Benefits: Health, Dental, Life Insurance, Optional Vision and Flexible Spending Account (FSA), Income Replacement Benefit