Job Information
Blue Cross Blue Shield of Massachusetts Audit Manager in Hingham, Massachusetts
Ready to help us transform healthcare? Bring your true colors to blue.
What We Need
The Audit Manager will lead the Professional and Hospital Bill Audit provider audit team of 6 individuals and serve as a subject matter expert in medical coding and billing, hospital outpatient and professional audits and operations. This role will also be an interface between internal and external stakeholders collaborating with a variety of business areas including Fraud Investigation and Prevention, Health and Medical Management, Network Management and the external provider community. The Audit Manager should be capable of contributing effectively to cross-functional payment integrity initiatives.
Key Responsibilities:
Responsible for talent management for a team that performs outpatient and professional external provider medical record reviews to verify the accuracy of claims reimbursement, clinical significance, medical necessity, coding and billing.
Comprehensive oversight of appeals, medical record audit pipeline, financial projections, and operational effectiveness.
Assures compliance with BCBSMA guidelines, policies and procedures.
Interfaces with provider leaders, resolves conflicts, and develops proactive approaches for future coding discrepancies and ensure billing compliance.
Works closely with corporate business partners to contribute to activities that lead to cost avoidance initiatives.
Promotes innovation solutions and pursues new opportunities for pre-pay and post-pay savings that contribute to the company's annual financial and service targets.
Prepare appeal disposition rationale, using national coding criteria sets including clinical evidence and/or regulatory documentation.
Discuss documentation-related and level of care decisions with providers at audit closes and scheduled meetings as required.
Requirements
Active Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) through AHIMA or AAPC is required
CPC-I, CCS, CDEO, and/or CPMA certification is a plus.
5 years’ experience in management operations in a team leader role
Analytic, problem-solving, time management, organizational and communication skills
The ability to successfully manage multiple projects and competing priorities
#LI-Hybrid
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
LocationHinghamTime TypeFull time
Salary Range: $107,550.00 - $131,450.00
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.
Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.
Our Commitment to You
We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.
Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.
Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.