Job Information
West Virginia Employer Wait Staff (Seasonal) in High View, West Virginia
Responsibilities: Greet all guests in a friendly, warm, and welcoming manner. Accurately take food and beverage orders in a quick and efficient manner. Maintains knowledge of menu in order to answer questions including possible substitutions for special dietary needs or restrictions. Informs kitchen staff of amount of food needed and delivers orders to guests tables using a serving cart. Periodically checks on guests during the meal to ensure an optimal dining experience and that all needs have been met. Resolves any guest complaints, dissatisfaction, or other issues and keeps the dining room manager informed of any issues. Clears tables after each course and replenishes beverages as needed. Takes dessert orders and delivers them to tables, may serve deserts for special occasions such as birthdays or anniversaries. Completes daily set up of the dining room before each meal including refilling napkins, and condiments, placing silverware and glassware on tables. Responsible for general cleaning of the dining room area including wiping tables, sweeping and mopping. Other duties as assigned. Experience: Prior experience as a server or in food service is a plus. Knowledge and Characteristics: Knowledgeable of correct serving practices and the rules of sanitation and safety as applied to kitchen and food service areas. Ability to interact courteously with diverse groups of guests. Excellent customer service skills and the ability to converse with guests and coworkers. Must be able to walk at a fast pace and push a serving cart. Must be available to work a varying schedule including evenings, weekends, holidays, and overtime to accommodate business needs. Ability to lift up to 10 lbs. Ability to wait on an average of 15 to 20 guests per meal. Terms of Employment: Full- or part-time seasonal positions beginning in late April through mid-November. Work is mainly indoors in a controlled environment but may require some outdoor work when meals are served at a Pavilion. Days and hours will vary but will include some longer shifts with extended breaks between meals.