Job Information
Support Services Group Customer Support Representative in Hermosillo, Mexico
Are you looking to work for a company where you can make an impact in your life as well as the lives of others? Are you looking for an opportunity to work for a rapidly growing company with room for advancement? At Support Services Group Mexico, 95% of leadership are hired from within. Working here, you'll have a job that is both rewarding and engaging. Our mission is to provide the highest quality of support to our customers.
This position allows you to work from the comfort of your own home! Work From Home Requirements
Dedicated, private room in your home that is quiet during work hours
Internet connection of 20 MB or more, which is hard-wired (Ethernet-connected) from the modem to your company PC
You must provide your own equipment. Must be MacBook or Windows 10 or higher Operating System. You must have a WebCam and a Headset.
What We Offer:
Outstanding paid training
Opportunity for advancement
Management that cares about your personal and professional development
Contests and bonuses to add extra money to your paycheck, and awesome prizes
Permanent full-time employees are eligible for comprehensive benefits.
Responsibilities:
Answer inbound calls regarding services, accounts, and billing assistance
Deliver an outstanding customer service experience
Utilize multiple systems while speaking with customers
Comply with all operational policies and procedures
A high degree of accuracy with all work and exceptional attention to detail
If you are looking for stable, long-term employment please apply to join our Support Services Group team!