Job Information
Marriott Night Audit (m,f,d) in Heidelberg, Germany
Job Number 24159963
Job Category Rooms & Guest Services Operations
Location Heidelberg Marriott Hotel, Vangerowstrasse 16, Heidelberg, Baden-Wurttemberg, Germany
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
NIGHT AUDIT AGENT (M/F/D)
Heidelberg Marriott Hotel
Begin, Belong, Become
Be empowered.
Begin: Targeted onboarding program & "Be our Guest" program
Belong: A great team from various nations, flat hierarchies with fast decision-making processes & regular feedback
Become: Wide range of internal & external training opportunities, individual development plans, excellent career advancement opportunities, transfer options to our sister hotels
Be balanced: Permanent employment contract, consideration of your shift preferences and manageable working hours, as well as overtime compensation
Be connected: Numerous employee events & team-building activities for a strong team spirit
Be honored: Upsell program, Christmas and vacation bonuses, appreciation awards, employee referral program & savings benefits, discounted employee stays and F&B discounts in over 8,000 Marriott hotels worldwide
Be well: Various wellbeing & (mental) health offerings, healthy & tasty meals in our canteen, partnership with the fitness provider “Pfitzenmeier,” numerous opportunities for social engagement
Be able.
At the heart of our hotel, you will manage guest check-ins & check-outs
You will be the contact person for our guests and address their concerns
No one is perfect—therefore, you will handle complaint management
Together with your team, you will prepare everything for the day shift
As an upsell expert, you will work with the team to achieve your goals
As a team player, you will work closely with all departments of the hotel
Be you.
You are passionate about hospitality & your heart beats for the hotel industry
You want to grow with us and learn something new every day
A wrong order, special requests, or complex inquiries? You stay cool-headed!
You have completed training as a hotel specialist or have experience in a similar position
Your communicative nature sets you apart—both in German and English
Unsure if you meet all the aspects? We still want to meet you because “we hire for attitude & train for skills”!
Be connected.
We look forward to getting to know you! If you have any questions, our contact person Sonia Oliveira is happy to assist you via email: sonia.oliveira@marriott.com
Be inspired.
Our hotel on Instagram: @heidelbergmarriott
Marriott Careers on Instagram: @marriottkarriere
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture where the person is at the center. We are committed to non-discrimination on any protected basis, such as disability, nationality, religion, sexual orientation, or any other basis covered by applicable law.
Heidelberg Marriott Hotel
Vangerowstr. 16
69115 Heidelberg
+49 (0)6221 - 908 501
+49 (0)6221 - 908 502 (Fax)
sonia.oliveira@marriott.com
www.heidelberg-marriott.com
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.