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Duck Inn Inc. Front Desk Agent (Best Western Plus Great Northern Inn) in Havre, Montana

Job Job Title: Front Desk AgentJoin Our Team as a Front Desk Agent!Are you a people-person with a passion for creating great guest experiences? We’re looking for a friendly, professional, and detail-oriented individual to be the welcoming face of our hotel. As a Front Desk Agent, you’ll play a key role in ensuring each guest has a memorable and seamless stay—from check-in to check-out.What You'll Do:Greet and register guests with warmth and efficiency.Manage room assignments, reservations, and availability.Handle guest inquiries, requests, and any concerns with professionalism and care.Coordinate with housekeeping and maintenance to ensure rooms are guest-ready.Use your sales skills to promote hotel services and upsell room options.Process payments and check-outs accurately.Stay informed about daily events and activities at the hotel.Maintain guest privacy and uphold a polished and professional appearance at all times.What We're Looking For:A high school diploma or equivalent (previous hotel or customer service experience is a plus!).A strong communicator who is confident interacting with guests and team members.Familiarity with local attractions and events is a big plus.Ability to handle money and guest information responsibly.Flexibility to work various shifts, including weekends and holidays.A team player with a positive attitude and strong work ethic.Why You'll Love It Here:Be part of a supportive, guest-focused team.Enjoy a dynamic, fast-paced work environment.Opportunities to learn, grow, and build a rewarding hospitality career.Ready to be the reason someone’s stay is unforgettable? Apply now and take the first step toward a career where every day brings new experiences and connections.Ability to work a flexible schedule, including weekends and holidays.•Notice of Background Check Requirement:Please be advised that the completion of a background check is a mandatory part of the application process. All candidates must successfully pass the background check to be considered for employment. This background check will include, but is not limited to, criminal history, and employment history. Failure to pass the background check may result in disqualification from further consideration for the position.

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