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CVS Health Interoperability Program Risk Manager in Hartford, Connecticut

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health is seeking a Risk Manager to join our Interoperability Office team and oversee the risk management activities for our expanding programs around Interoperability, Strategic Platforms, Transparency in Coverage, and No Surprises Act. Reporting to the Lead Director of the Interoperability Office Command Center, this role involves the management and mitigation of program risks. You will work closely with cross-functional stakeholders to ensure program risks are identified, tracked, communicated, and managed. This role will also manage the disaster recovery plans for all our Interoperability assets and capabilities.

Key Responsibilities:

Risk Identification:

Identifying potential risks that could impact the organization's goals, operations, and reputation.

Risk Assessment:

Evaluating the likelihood and potential impact of identified risks.

Risk Mitigation:

Developing and implementing strategies to reduce or eliminate identified risks.

Monitoring and Reporting:

Tracking the effectiveness of risk management strategies and reporting on risk exposures and mitigation efforts.

Creating key performance indicators to monitor risks and issues.

Communication and Training:

Communicating risk information to stakeholders and providing training on risk management procedures.

Compliance:

Ensuring that the organization is complying with relevant regulations and industry standards related to risk management.

Implementing documentation standards across program for internal and external audit readiness and development of policies and procedures.

Monitoring and tracking state legislative activity and triage to appropriate leaders when applicable.​

Data Analysis:

Analyzing data and trends to identify potential risks and assess the effectiveness of risk management strategies.

Transforming data and visualization to better communicate risk levels.

Developing and Implementing Risk Management Frameworks:

Designing, building, and implementing an entity's risk management framework and developing the entity's capability to manage risk.

Collaborating with workstream leaders to implement regulations and ensures controls are built into new processes.

Developing controls, audit logs, and standard reporting requirements to ensure operational readiness.​

Record Retention:

Identifying potential risks that could impact the organization's goals, operations, and reputation.

Contingency Planning:

Creating plans to address potential risks and ensure business continuity in case of unforeseen events.

Managing organization disaster recovery and contingency plans.

Required Qualifications

  • Prior experience as a risk manager or in a similar role

  • 5+ years managed care / health insurance industry experience, project management and supervisory experience.

  • Solid knowledge of risk management principles

  • Excellent Analytical, problem-solving and communication skills

  • Demonstrated negotiation skills.

  • Excellent mathematical and critical thinking skills.

  • Excellent analytical and problem-solving skills.

  • Excellent organizational skills and attention to detail.

  • Experience working in Tableau and other databases.

  • Proven track record managing complex projects and or programs that resulted in risk mitigation and/or cost savings.

  • Multiple years proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes.

  • Proficient with Microsoft Office Suite or related software to prepare reports and policies.

Preferred Qualifications

  • Certification as a qualified Risk Management Professional (CRMP).

  • Experience writing SQL queries.

  • Six Sigma experience.

Education

Please replace this section with the Education Requirements

Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/12/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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