Job Information
Oracle Senior Member of Technical Staff in Harrisburg, Pennsylvania
Job Description
What is Observability Group at OCI?
The Observability organization at Oracle's Cloud runs multiple services that operate at high scale in a broadly distributed multi-tenant cloud environment. In the observability space, we are addressing complex, large scale and connected event platforms that manifests as the following services - Logging, Monitoring and Event Correlation services. These services are cornerstones of the DevOps capabilities offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations to be created. https://www.oracle.com/cloud/products.html
Position Overview: Your primary goals are to support and operate our services smoothly and build/drive necessary systems to achieve that. You will spend significant amount of the time doing "ops" related work such as production issues, deployments, security patching and service on-call. When not working on operations, you will be working on software engineering tasks such as design and development of systems that increase our reliability, scalability and reduce operational overhead through automation. The ideal candidate has good programing/scripting skills with large breadth of knowledge and experience including areas such as networking, internet protocols, Linux systems, and backend distributed systems.You will closely partner with different teams within the org in all aspects of service operations and ownership. We have a strong culture of innovation, collaboration and teamwork inspired by the DevOps philosophy.
Career Level - IC3
Responsibilities
Job Responsibilities:
Work closely with different service teams on maintaining operational health for Observability services.
Work in concert with service developers to evolve systems/products for better scalability, reliability and development velocity.
Drive new runbooks to help reduce mean triage time of incidents. Prioritize and automate high hit count runbooks.
Practice sustainable incident response and drive root cause analysis.
Fully responsible for the security patching, vulnerability patching for Observability services.
Fully responsible for Observability capacity management and scaling (Kafka, frontend, backend components in Observability space)
Fully responsible for building engineering solutions (automation) to improve efficiency
Qualifications / skills:
BS or MS degree in Computer Science or relevant technical field involving coding or equivalent practical experience
4+ years of Operations/Support Engineer/Site Reliability Engineer experience.
Understanding of Linux operating systems and Linux system administration.
Experience working in an operational environment with mission-critical tier-one livesite servicing.
Systematic problem-solving approach, strong communication skills and a sense of ownership and drive.
Should be a flexible & resourceful team player that is able to thrive in a fast-paced and constantly changing environment.
Experience automating tasks with scripting languages such as Python, Bash etc.
Experience with Kafka, Infrastructure as Code (Terraform)
Additional preferred skills (optional):
US government TS/SCI level security clearance and the ability to maintain it .
Understanding of service KPI metrics, alarms, logging, and system health dashboards such as Grafana.
Experience working in an operational environment with mission critical tier one services with associated alarming tools like pager duty.
Experience with supporting Observability services.
Knowledge of Internet protocols and standards, including SMTP, REST, SSL, TSL, and HTTP.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $74,800 to $178,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer