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Commonwealth of Pennsylvania Quality Assurance Risk Management Coordinator in Harrisburg, Pennsylvania

Reference #: 4401680 THE POSITION Do you enjoy collecting and analyzing data to ensure consumers are receiving quality service? The Department of Human Services, Office of Developmental Programs (ODP), is searching for a capable Quality Assurance Risk Management Coordinator to achieve a statewide quality management strategy for monitoring, evaluating, and improving the appropriateness and quality of services provided to consumers. If you are interested in where this career can take you, apply today and take that first step to becoming a Quality Assurance Risk Management Coordinator!

DESCRIPTION OF WORK Duties in this position include developing performance measures and program benchmarks for the statewide developmental disabilities system for the bureaus within the ODP program areas as assigned. You collect and analyze data relative to ODP's performance measures as they relate to organizational goals, objectives/benchmarks, initiatives, and program standards. You also prepare reports on attainment of outcomes and improvement activities for ODP staff, regulatory agencies, counties, providers, self-advocates, and their families.

Additional duties include developing criteria and coordinating monitoring and evaluation studies. You report your findings to measure the quality and appropriateness of developmental disability services. You also participate in the development and implementation of monitoring and evaluation practices for the statewide developmental disabilities program.

Interested in learning more? Additional details regarding this position can be found in the .

Work Schedule and Additional Information:

Full-time employment, 37.5-hour work week Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch. Telework: You may have the opportunity to work from home (telework) full-time. You must report to the office one (1) day per month, and as needed for occasional meetings. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Overtime and travel as needed The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements:

One year as a Quality Assurance/Risk Management Specialist ; or Three years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree;  or Three years of clinical experience in a human services agency, including two years of administrative, evaluative, consultative or supervisory work in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field ; or An equivalent combination of experience and training. Other Requirements:

You must meet the . For more information on ways to meet PA residency requirements, follow the  and click on Residency. You must be able to perform essential job functions. This position is notsubject to the promotion provisions of a collective bargaining agreement or memorandum of understanding.

You must be eligible for selection in accordance with merit system employment regulations.

Recruitment Methods:

Applicants must meet one of the following methods to be considered for this vacancy: Promotion Without Exam Reassignment (Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary and comparable minimum qualifications, will quali y for reassignment.) Transfer (Only current civil service employees who hold the same job title will qualify for transfer to another agency.) Voluntary Demotion Reinstatement (Former civil service employees may only be reinstated to the job title from which they resigned. Current civil service employees are not eligible through reinstatement.) Promotion Without Examination (PWOE):

Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in the following classification: Quality Assurance Risk Management Specialist Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination. The promotion without examination requirements are issued in accordance with merit system employment regulations. Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. Applicants must have a minimum of one year in the next lower class by the posting closing date with no break in service. How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements will eliminate you from consideration for this position. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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