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Island Resort and Casino Drift Spa - Massage Therapist in Harris, Michigan

Drift Spa - Massage Therapist

HOURS: FULL & PART-TIME POSITION(S); MUST BE FLEXIBLE AND AVAILABLE FOR ALL SHIFTS, HOLIDAYS AND WEEKENDS. WAGE: $20 / HOUR + GRATUITY

Administer professional massage and body treatments to our guests. Must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products offered.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Perform prep work, properly clean and restock room as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Handle guests' questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests.
  • Possess the ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

MINIMUM QUALIFICATIONS: Education: High School Diploma or GED. Current State of Michigan License and Certification *Experience: *Spa/Salon experience or experience in related field required. Retail Sales experience preferred. *Skills and Abilities: *

  • Must have proven customer service and communication skills.
  • Must be able to prioritize and handle several tasks at one time.
  • Must be organized and able to work under pressure.
  • Must maintain a neat, clean, and professional image.
  • Must be available and willing to work any hours/any days.

TOOLS AND EQUIPMENT USED: Hot Stone warmer, Thermal Blanket

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand for up to 8 hours of an 8-hour shift.

Walk for up to 8 hours of an 8-hour shift.

Sit for up to 8 hours of an 8-hour shift.

Lift and carry up to 5-20 pounds frequently.

Must be able to bend, squat, kneel, reach, twist, and rotate as needed.

Ability to use both right/left hands for repetitive motion performing simple grasping, pushing, pulling, and f

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