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Kelly Services Services Technician - Hanover Park, IL in Hanover Park, Illinois

Services Technician – Hanover Park, IL

Hours: 8am-8pm

Saturday-Sunday Only - Pay $17.50

Interviews will be conducted - Light industrial warehouse environment

Basic Function of The Job:

The Services Technician performs configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration.

Essential Functions of the Job:

Hardware:

  • Configure hardware including desktops, laptops, mobile devices, servers.

  • Deploy images and customize software based on provided work instructions.

  • Identify and troubleshoot system hardware problems.

  • Perform Quality Control inspections.

  • Provide Labs Management with reports that include daily and/or weekly productivity.

  • Time management skills to ensure the efficient utilization of resources including parts, tools, inventory, own time, etc.

  • Ability to navigate through SAP and Excel software used for order processing.

  • Maintain and protect assets and property, including spare parts, client-supplied product, loaners, tools, test equipment, etc.

  • Escalate problems and issue to Lab Management as appropriate. This includes, but is not limited to, problems exceeding commitments about response time, lack of spare parts, training, or any other actual or potential client satisfaction issues.

  • Ability to use a pallet jack is required for this position.

Minimum Requirements:

Education and/or Experience:

Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience. PC’s, messaging and server software applications experience required. LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.

Hardware/peripherals/software

  • Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.

  • Minimum of one-year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.

  • Should also be familiar with vendor web sites to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).

  • A+ certification and at least one vendor hardware certification required. Minimum of one (1) year bench and/or on-site service technical experience.

Knowledge, Skills, and Abilities:

  • High level of technical proficiency with IT equipment is a must.

  • Working knowledge in major desktop operating systems (Windows 7, 8.x, 10, OSX, iOS). Comfort and familiarity with assembly and re-assembly of devices is required.

  • Excellent troubleshooting skills needed. Must have the ability to keep current with alternative systems and technology and make technology recommendations to management consistent with the company’s business and systems strategies.

  • Ability to enter data into systems accurately required.

  • Must have the ability to multitask with strong organization and time management skills.

  • Must be able to respond effectively to inquiries or complaints within a timely fashion.

  • Knowledge of receiving, warehouse and safety procedures a plus.

If you or anyone you know is interested in this role, then please feel free to reach out directly to: Vidhi Kundalia at 720-863-7864 or vidhi.kundalia@kellyit.com

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career

today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.

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