Kelly Services Service Technician in Hanover Park, Illinois
Second shift: 2pm-10:30pm
Hanover Park, IL
The Services Technician performs configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration.
*Configure hardware including desktops, laptops, mobile devices, servers.
*Deploy images and customize software based on provided work instructions.
*Identify and troubleshoot system hardware problems.
*Perform Quality Control inspections.
*Provide Labs Management with reports that include daily and/or weekly productivity.
*Time management skills to ensure the efficient utilization of Insight resources including parts, tools, inventory, own time, etc.
*Ability to navigate through SAP and Excel software used for order processing.
*Maintain and protect Insight assets and property, including spare parts, client-supplied product, loaners, tools, test equipment, etc.
*Escalate problems and issue to Lab Management as appropriate. This includes, but is not limited to, problems exceeding commitments with regard to response time, lack of spare parts, training, or any other actual or potential client satisfaction issues.
*Complete all required documentation involved within a project to ensure accurate billing with respect to warranty or contract. This includes getting all required information to the Lab management immediately.
Ability to use a pallet jack is required for this position.
Why Kelly ® ?
With Kelly, you’ll have direct connections to leading IT organizations in the best companies around
the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-
visibility projects. In a field where change is the only constant, our connections and opportunities
will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™
companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:
people like you.
Last year we found 8,000 opportunities for IT professionals. Let us help advance your career
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.