Job Information
TEKsystems Senior Compliance Auditor-Hanover in Hanover, Maryland
Overview
About TEKsystems and TEKsystems Global Services
We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change. We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities. TEKsystems is an Allegis Group company.
General Description:
Reporting to the Sr. Manager of Operations Support (SMOS) of the Compliance Team, the Sr. Compliance Auditor will be responsible for providing the highest level of customer service to external customers as well as corporate and field office employees. The Sr. Compliance Auditor is responsible for monitoring and maintaining the organization’s contractual compliance with its customers. The Sr. Compliance Auditor is a proficient expert in the management and collection of documentation as outlined in the Compliance process. He/She will act as an escalation point for the team.
Responsibilities
Essential Job Duties and Responsibilities:
• Perform weekly back audits to review documentation for a population of hired consultants to ensure compliance with contractual requirements and accuracy of the Compliance Auditor.
• Back audit prepared documentation for Customer initiated audits to ensure accuracy and timeliness of response by the Compliance Auditor.
• Perform back audits of Account Reviews upon completion for accuracy and timeliness.
• Provide training and education to the field offices based on audit results as needed with the Compliance Auditor.
• Day-to-day support, coaching and development of Compliance Auditors regarding processes and account management.
• Assist in the on-boarding of new Compliance Auditors.
• Maintain the accuracy of on-boarding documentation and job aids as needed.
• Acts as an escalation point for the team.
• Develop, enhance and provide reporting requested to support business needs.
• Proactive research, problem solving, design and implementation of new and improved processes and policies based on results and/or trends, with support from the SMOS.
• Other areas as assigned or determined.
Qualifications
Required Education and /or Experience:
• Associate’s degree or equivalent work experience required.
• Microsoft Office advanced experience – use of Word, Excel, Power Point and Outlook.
• Strong written and verbal communication experience with all levels of an organization.
• Previous customer experience.
Required Abilities and / or Skills:
• Extremely detail oriented.
• Ability to effectively work in a team-oriented environment that is open, honest, humble and competitive.
• Strong organizational and problem solving skills.
• Take initiative and has strong ability to delegate tasks, provide feedback and manage timelines.
• Demonstrated time management skills.
• Articulate written and verbal communication skills.
• Ability to handle multiple tasks concurrently.
Job Locations US-MD-Hanover
Job ID 2024-11204
TEKsystems is a equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.