Job Information
North Mississippi Medical Center Unit Coordinator/Monitor Techs in Hamilton, Alabama
Coordination:
- Effectively and efficiently coordinates the activities of the nursing unit.
- Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system, electronic medical record, and cardiac monitoring system.
Clerical:
- Performs a variety of office, secretarial and other related duties both within and in support of assigned unit.
- Manages all intake and outbound documents.
- Handles incoming and outgoing communications.
- Effectively and efficiently answer patients' call lights/requests and reports requests to appropriate personnel.
Patient Care:
- Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse.
- Assists with patient's plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort.
- Effectively and efficiently coordinates daily patient care activities on the nursing unit.
- Assists nursing staff to better facilitate patient admissions, discharges, and transfers.
- Performs a variety of duties both within and in support of assigned unit as delegated by nursing staff.
- Responds to patient's call lights/requests and reports to appropriate personnel when necessary.
- Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements.
Inventory Control:
- Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner.
- Participates in identifying unit financial responsibility during budget preparation.
- Assists with keeping unit within its budget restraints.
Communication:
- Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
- Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
- Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
- Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
Customer Service:
- Greets and assists all customers, physicians, patients, visitors and employees in a friendly and efficient manner.
- Ensures a safe and clean environment for patients and health care team.
- Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
- Answers telephone and directs calls and inquiries to the appropriate department or staff member.
- Polite and friendly in all interactions whether by phone or in person.
Reporting/Recordkeeping:
- Facilitates effective communication between disciplines by providing organized medical records.
- Assures timely and accurate access to pertinent patient data.
- Maintains unit-specific records/reports (i.e. unit log books, staffing sheets, monitor assignments etc.) as assigned.
Documentation:
- Documents care provided using worksheets and/or the electronic medical record.
Monitor Interpretation:
- Responsible for monitoring patient heart rates and rhythms.
- Must be able to observe and analyze irregular patterns/changes in patient heart rate/rhythm and report it to appropriate staff.
- Must be able to monitor multiple patients simultaneously utilizing monitoring equipment.
- Responsible for recognizing when equipment needs professional maintenance or attention from nursing staff.
- May be responsible for cleaning and maintaining monitoring equipment (replacing batteries, cleaning leads, etc.).
Regulation:
- Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
- Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statutes.
- Maintains confidentiality by protecting personal healthcare information of all patients.
Requirements:
- High School Diploma or equivalent; required.
- Certification preferred but not required.
- Obtains and maintains CPR certification as set forth by unit and Continuing Education.
- Working knowledge of computers and software programs; required.
- Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department.
- Completes rhythm interpretation courses as required by unit and Continuing Education Department.
- Working knowledge of office equipment (i.e. telephones, fax machines, scanners, computers etc.); required.
- Excellent organizational and communication (written and verbal) skills required.
- Knowledge of medical terminology and rhythm interpretation preferred.
- Excellent interpersonal skills required.