Job Information
General Dynamics Information Technology System Analyst in Guantanamo Bay, Cuba
Req ID: RQ173409
Type of Requisition: Expatriate
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Public Trust/Other Required: None
Job Family: Systems Analysis
Skills:
Active Directory (AD),Problem Resolution,Technical Issues,Troubleshooting
Certifications:
Microsoft Modern Desktop Administrator: Windows 10 (MD - 100) - Microsoft
Experience:
1 + years of related experience
US Citizenship Required:
Yes
Job Description:
Systems Analyst
Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Analyst joining our team to provide second-level technical support to ensure end users' day-to-day IT equipment and access is operational.
HOW A SYSTEMS ANALYST WILL MAKE AN IMPACT
●Providing support as a Tier 2 Service Desk Technician.
●Delivering excellent customer service and quick resolution of technical issues for customer.
●On-site support, implementation, reimaging, maintenance, troubleshooting and repair of desktops, notebooks, printers, and associated peripherals.
●Troubleshooting and resolving issues involving Microsoft Windows, desktop applications, collaboration tools, shared drives, email, and other technologies.
●Supporting Microsoft Office 365 and Active Directory products.
●Documenting and tracking customer incidents and requests via ticketing management system by ●updating troubleshooting and resolution efforts and efficiently escalating tickets to appropriate teams when applicable.
●Isolating and resolving issues with individual workstations.
●Acting as a resource to answer user questions about hardware and software issues.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
● Required Experience: 1+ years of directly related experience supporting help desk operations.
● Security Clearance Level: Minimum Secret, must be upgradeable to TS/SCI
● CompTIA Security+ certification with valid CE status.
● Microsoft MD-100/101/102 or Azure certification
● Location: On Site, Guantanamo Bay Naval Base, Guantanamo Bay, Cuba
● US Citizenship Required
GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.