AMVETS Jobs

The City of Gresham is accepting applications for the role of Utility Customer Service Representative. Workhours for the full-time position will be Monday through Friday from 8:00 a.m. to 5:00 p.m. The work location for this position is in the office at Gresham City Hall (1333 NW Eastman Parkway). What you will get to do: \' Customer Service: First point of contact for utility customers. Demonstrate excellent verbal and written communication skills. Communicate information to customers in the form of notices, emails, face to face and or phone calls. Maintain a helpful, friendly professional manner and foster inclusive relationships. \' Team Collaboration: Be a reliable team member. Lend a hand when needed to assist team members with a variety of tasks such as Utility Program Tech billing backup. \' Accurate data entry, report review: With keen attention to detail, take action on various requests and reports out of multiple software systems to ensure system data integrity. Coordinate with internal departments to ensure receipt of information to meet billing deadlines. \' Plan and organize: Self-motivate and use independent judgment to adhere to tight deadlines while processing incoming items such as customer payments, customer assistance applications, requests for leak adjustment. Minimum qualifications: \' High school diploma or GED \' One (1) to four (4) years of customer service and/or general office experience (full-time equivalency) Any offer of employment is contingent upon successful completion of a criminal background check.