Job Information
A2B Fulfillment Inc Fulfillment Supervisor in Greensboro, Georgia
The Role:
As a member of a thriving team, you are a creative problem solver responsible for the development and delivery of innovative solutions. This role is responsible for supervision of the Order Fulfillment activities, which include Picking, Packing, Finishing/Special Packaging, QC, Replenishment and operation of the Automated Conveyor Line and Shipping Sorter.
The three primary categories of this position are:
- Supervise/lead a team to execute a demanding workload with changing priorities to achieve same-day order turnaround.
- Supervise a large team of associates to ensure compliance with engineered workflows, achieve or exceed productivity standards and adherence to quality goals and expectations.
- Monitor the warehouse monitor to allocate resources to the correct group/location ID.
Duties will include, but are not limited to:
Coordinate and oversee Fulfillment activities
Provide leadership through coaching and training of personnel
Maintain and enforce all company procedures and policies
Motivate and lead Fulfillment staff to complete tasks
Enforce standards of warehouse safety, cleanliness and organization
Monitor workflow and processes to resolve issues effectively and efficiently
Other duties as assigned
Responsibilities Include:
Workload Management
- Analysis of ever-changing workload and priorities to ensure that all orders are shipped same day by the cutoff time.
- Determination of resource requirements in order to achieve daily shipping goals.
- Scheduling of resources.
- Overtime reduction/prevention.
Process Management
- Ensure that all work is performed in accordance with pre-engineered workflows and SOPs.
- Collaboration with all departments to create and enhance workflows and SOPs to improve efficiency.
- Precise execution of all processes, ensuring quality and accurate inventory transactions.
- Adherence to engineered Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including same-day turnaround of orders by the cut-off time.
- Prevent product damage and shrinkage, accidents, and occupational hazards.
Associate Management
Ensure that safety guidelines are followed at all times.
Assist the Fulfillment Manager to manage associate output and productivity.
- Ensure proficiency within the department to support financial and operational needs/goals.
*Job description and duties subject to modification.
Expectations:
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