Job Information
Forward Air HCM Systems Data Administrator in Greeneville, Tennessee
Position: HCM Systems Data Administrator
Job Description:
This position maintains personnel records and processes employee record changes. The incumbent in this job responds to internal customer questions and provides self-service user guidance for the human capital management system, while demonstrating the highest degree of courtesy, integrity, and professionalism to resolve issues.
Core Responsibilities & Duties:
Responsible for performing employee record management tasks
Responds to requests for employee record data and documents in accordance with company’s policies, procedures and data and record security standards
Performs data and document entry into employee records in the Human Capital Management (HCM) System
Works to support accuracy and integrity of employee data within the HCM System by following established procedures for updating, verifying, and correcting employee records
Maintains employee electronic and paper personnel files consistent with company policy and applicable employment regulations
Provides excellent service and how to guidance to employees and managers performing self-service transactions on employee records in the HCM System
Assists in developing and maintaining user "how to" job aids
Assists in developing and maintaining HR data administration team’s standard operating procedures (SOPs)
Performs HCM System user acceptance testing
Other duties as assigned
Qualifications:
High School diploma or equivalent
Minimum of 2 years related work experience in human resources and data and record administration
Proficient experience utilizing Microsoft Office Suite-specifically Excel, Outlook, and Word
Proficient experience working with HRIS software
Skills:
The ideal candidate will possess a “can do” approach with a “will do” work ethic
Interpersonal skills necessary to build effective working relationships with employees at all levels of the organization
Strong attention to detail and quality skills
Strong organization and prioritization skill set
Excellent oral and written communication skills
Ability to maintain highly sensitive and confidential information
Forward Air is an Equal Opportunity Employer.
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About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication
About the Team