AMVETS Jobs

VP/Branch Manager Job in Great Barrington, MA Title: VP/Branch Manager, Direct Placement Salary: \$65k - \$80k Schedule: Mon-Fri. 8a-4:30p, plus some Saturdays Location: Great Barrington Job Summary: Provides supervision over the day-to-day operations of the branch office and coordinates sales activity to achieve branch goals. The role reports to SVP of Branch Operations & Administration. Job Functions: - Manages overall retail branch office operations. - Represents the financial institution to the community through good customer relations. - Establishes and helps to attain internal performance objectives for branch office business volume, deposits, and quality of audit reports. - Provides and maintains a professional, business-like atmosphere within the branch office. - Reviews staff members for formal performance evaluations and recommends salary adjustments. Coordinates staff training when needed. - Controls and reports branch losses, and oversees branch regulatory compliance. - Opens and closes the branch; maintains and stays abreast of security policies and procedures. - Supervises tellers and schedules tellers for vacation, personal time and replacement with SVP Branch Operations & Administration and Human Resources. - Performs Officer duties on Saturdays as scheduled. - Maintains knowledge of branch policies and procedures. - Handles customer problems and complaints; counsels customers with special needs or requests. - Batch out cash advance tickets daily. - Supervise nightly branch balancing. - Ensures that surprise audits are performed on each Teller monthly. - Holds monthly teller meetings. - Assists Human Resources with Teller position interviews. - Assists with teller incentive/cross-selling programs and train tellers. - Replenish ATM weekly, balance daily, prepare voucher daily. SKILLS, KNOWLEDGE AND ABILITIES - Bachelor\'s degree in Business, Finance or related field or its equivalent through specialized education, and five years of branch administration experience. - Business development and public relations skills - High degree of professionalism and ethics. - Exceptional customer service and interpersonal skills - Ability to respond to customer requests with tact, diplomacy and at times a sense of urgency. - Strong management and human resource skills. - Background in financial institutions operating policies and procedures, employee development and public relations. - Strong written and verbal communication skills - Knowledge of IRA\'s - Ability to type with accuracy and be flexible.