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Trinity Health Financial Counselor - Part Time - 20 hrs/week in Grand Rapids, Michigan

Employment Type:

Part time

Shift:

Night Shift

Description:

This position is 20 hrs/week and onsite. The schedule will be two week-days working 2p-8:30 or 2-9:30p, and one weekend shift every other weekend 4p-11p.

Position Title: Financial Counselor

Position Summary:

The Financial Counselor is responsible for meeting with patients/guarantors, who require assistance in seeking and applying for healthcare funding (e.g., Charity Care, Medicaid, or other local/governmental funding program) and/or require assistance in reviewing and establishing payment options.

What the Financial Counselor will need:

  • High school diploma or an equivalent combination of education and experience required

  • Data entry skills (50-60 keystrokes per minutes).

  • Past work experience of at least one year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities is required.

  • Knowledge of insurance and governmental programs, regulations and application processes (e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc.), managed care contracts and coordination of benefits is required.

  • To successfully accomplish the essential job functions of this position, the incumbent will be required to work independently, read, write, and operate keyboard and telephone effectively

  • Must be able to set and organize own work priorities, and adapt to them as they change frequently.

What the Financial Counselor will do:

  • The Financial Counselor is responsible for a broad spectrum of duties, beginning with the initial patient contact, via the pre-admit/pre-registration functions and ending with the control and maintenance of the patient’s account until discharge.

  • Within this range, the Financial Counselor is responsible for determining the financial status of the patient during the financial counseling process.

  • The position may also perform cashier and customer service functions

  • 20 hours per week / 3 days

  • Hours: 2:00 pm - 8:30/9:30 pm and every other weekend 4:00 pm - 11:30 pm

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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