Job Information
Colorado Department Of Transportation Administrative Assistant III - Grand Junction in Grand Junction, Colorado
DEPARTMENT INFORMATION:
This position is open to Colorado residents and non-residents applicants.
This position is covered by the Partnership Agreement between the State of Colorado and Colorado Workers for Innovative and New Solutions (COWins).
New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
ABOUT CDOT Do you want to make a difference in Coloradans' lives? Do you have a passion for helping people and keeping them safe? At the Colorado Department of Transportation (CDOT), you'll have the opportunity to do just that. The work our people do contributes to keeping Coloradans and visitors safe and provides freedom, connection, and experience through travel. Please visit our careers page to learn about CDOT and how we are making Colorado a great place to live, work and play, now and for the future! Also, check out our excellent benefits package!
CDOT FOR ALL CDOT's strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-servi ce?
The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months.
DESCRIPTION OF JOB:
About the Work Unit This position is in CDOT s Region 3, Grand Junction headquarters office. The unit functions to maintain continuity and compliance with all Federal, State, and local statutes, regulations, policies and procedures related to public administration of required programs including maintenance, traffic operations, engineering, transportation planning, public and governmental relations, human resources and financial management.
About the Position As the Administrative Assistant III, you will provide technical and administrative support to the RTD Program Assistant to ensure efficient operation of the office as well as providing assistance to the general public, contractors, consultants, other CDOT offices and sections and other agencies as first point of contact in the Region Office. This position also serves as a Region 3 dedicated Customer Service Representative.
Your duties and responsibilities will include, but are not limited to, the following:
Answer inquiries from employees and the public concerning departmental policies, procedures, and general road conditions and make referrals to appropriate information sources; Develop and implement office procedures and processes in order to increase efficiency; Collect, evaluate, collate, and create reports and other documentation; Complete data entry and track various information and documents in a variety of computer systems; Process employee expense reports; Provide effective customer service; Research and provide information to resolve problems and complaints; Act as primary floor warden - communicate emergency situations immediately via telephone or radio; Schedule meetings, calendar appointments, and travel arrangements and resolve any scheduling conflicts; Act as the designated timekeeper for the business office Answer dedicated CSR phone line and provide research and answers to questions; Attend trainings; Perform reception duties including greeting external/internal customers and directing them to the proper location or personnel; answering, screening, and routing telephone calls and receiving and processing incoming mail; Purchase office supplies; Manage paper and digital files following records retention guidelines; Prepare agendas and ackets for various meetings; Maintain confidentiality of information and documents; Research, clarify and explain procedures, rules, and regulations; Other job duties as assigned.
MINIMUM QUALIFICATIONS: