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We are looking for a data-driven and consumer-oriented Product Management Specialist to drive user engagement and growth across our portfolio of smart home apps and services. This role sits at the intersection of smart home and IoT product, marketing, and data—focusing on turning user insights into compelling experiences that increase engagement, retention, and customer lifetime value.

You’ll work closely with cross-functional teams including engineering, marketing, design, customer support, and analytics to optimize the customer journey. From in-app messaging and activation tactics to feature prioritization and demand response enrollment, you'll help shape a seamless and personalized user experience that delivers value and drives business outcomes.

Job Duties

• Partner with Senior Product Managers to define and prioritize growth- and engagement-focused product features

• Leverage data platforms (like Amplitude) to understand user behavior and identify friction points in the customer journey

• Design and execute A/B tests and in-app experiments to continuously optimize engagement and retention

• Translate insights from user behavior, marketing analytics, and customer feedback into actionable product improvements

• Collaborate with channel marketing, category, engineering, sales, and finance to execute initiatives that span the full customer lifecycle

• Work across legacy and current mobile apps to drive cohesive and connected app experiences

• Contribute to personalized user journeys using lifecycle marketing tools and strategies

• Help scale our demand response program through innovative in-app messaging and activation techniques

• Support creation and execution of tactical product roadmaps focused on growth metrics like monthly active users, churn, and feature adoption

You Must Have

• 2+ years of experience in Product Management, Marketing, Engineering, or related field

• Demonstrated experience managing or improving customer journeys, especially in B2C environments

• Curiosity, energy, and a growth mindset with a desire to iterate and optimize based on performance data

• Ability to travel up to 20% of the time

We Value

• Comfort with using digital tools and platforms to analyze user engagement and behavior

• Familiarity with mobile app environments and strategies for user acquisition, activation, and retention

• Learning from you and your experiences

• Demonstrated success in a diverse, distributed team where personal commitment, cooperation, and open communication are essential

• Work well with others and inspire trust and open communication, and have excellent communication skills

• Experience collaborating in a fast-paced, cross-functional team with ambiguity and change

• Understanding of lifecycle marketing, demand response, or in-app user engagement strategies

• A consumer-first mindset that balances empathy, data, and business outcomes

• Clear communication and an ability to influence without authority across diverse stakeholders

What’s in It for You

• The opportunity to help shape the future of smart home apps by making them more personalized, engaging, and impactful

• A collaborative, supportive environment that values learning and innovation

• Benefits – Resideo provides comprehensive benefits, including life and health insurance, a life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays

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Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.