AMVETS Jobs

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2023 FOR THE 9thTIME BENEFITS AND PERKS Competitive benefit package, including HSA employer contribution, and starting 1stof the month after hire 401(k) Plan with employer match Nine paid holidays Generous Paid Time Off (PTO) and rollover options Company paid benefits including Life Insurance, Short Term and Long Term Disability Employee Assistance Program (EAP) Educational Assistance options Rent discount Life Time Fitness Membership discount SUMMARY The Operations Support Manager is responsible for daily property operations and staff supervision during key position absences, including leasing consultants, assistant property managers, and property managers. They support the portfolio by completing needed tasks including leasing, collections, resident relations, maintenance, team management, and compliance with company safety program, applicable laws, regulations, and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility. To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. ESSENTIAL JOB DUTIES Travel to and work at multiple sites within the assigned Bigos Management property portfolio Directly supervise property employees, including coaching, development, and training of all employees Oversee leasing activity to ensure property occupancy is maximized Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work Manage the rent collection process, including following-up on all delinquent accounts and working through the eviction process as needed Perform a physical review of the property's assets by assessing property's appearance and condition Support on site team member development by educating employees on policies and procedures Positively interact with staff, residents, vendors, contractors, and the community Comply with all safety program requirements and work to promote safety in the workplace Make sure all activities at the sites remain compliant with all local, state, federal, and Fair Housing laws Other duties may be assigned to meet business needs QUALIFICATIONS Education and Experience: High school diploma or GED required, Associates degree In Property Management field preferred Minimum of 3-5 years of Property Management experience, including 1-2 years in a supervisory role as a Property Manager Experience with Microsoft Office Yardi Software skills Skills and Abilities: Fluent in English and skilled in oral and written communication Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public Decision-making, problem solving, and time management skills Ability to handle multiple projects or tasks simultaneously with self-direction Ability to build authentic relationships, including maintaining trust, effectively listening, and demonstrating patience and empathy Ability to manage, coach and lead teams Ability to adapt to diverse work environments quickly and effectively Knowledge of federal Fair Housing laws and any applicable local housing provisions Must have reliable transportation and valid state driver's license and proof of insurance Real Estate Licenses must not be active while working in this role Physical Demands: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person nd over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas. Personal Protective Equipment: None Work Environment: Office working conditions, On property As set forth in Bigos Management s Equal Employment Opportunity policy, we do not discriminate on the bases of any protected group of status under any applicable law. This applies to all terms and conditions of employment. Bigos Management also expressly prohibits any form of workplace harassment, discrimination, or retaliation.