AMVETS Jobs

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Branch Experience team as:

Branch Experience Quality Control Analyst

This opportunity may be perfect for you if you have experience in:

Excellent Attention to Detail

Working Branch Operations Knowledge

Excellent Collaborations Kills

About this position:

Under the direction of Branch Experience management, this position will be responsible for operational soundness of the branches and high-quality performance of branch teams. Will report, review, and analyze data while staying updated in all areas pertaining to branch operations and staff development.

Responsibilities

Conduct quality control reviews by analyzing and reviewing data and documentation associated with account opening and maintenance to evaluate effectiveness of internal controls.

Collaborate with Branch Experience management to determine how to resolve operational gaps identified.

Team up with branch management staff to address operational issues; design plans and implement solutions to internal control weaknesses and branch audit issues.

Perform compliance, transactional, and operational testing across all processes. Coordinate with Branch Experience management and Information Technology to determine areas to be tested, conduct testing, and assess/implement areas identified within the release.

Conduct reviews of branch self assessments to determine operational soundness and compliance with security requirements, compliance regulations, Company policies and procedures.

Facilitate special projects as designated by Branch Experience management.

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications/Experience:

Bachelor’s Degree or equivalent experience in related field required

4 years of experience in banking, financial services, or related field preferred

Skills/Knowledge:

Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint; ability to learn job related software a must

Excellent attention to detail; ability to meet deadlines, prioritize tasks, adjust priorities and keep projects on target to completion

Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management

Physical Demands:

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $20.00 - $26.00 per hour commensurate with experience and education.

Additional compensation may be earned through the Company’s profit-sharing bonus program, subject to individual and company performance.

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