Job Information
Erbessd Reliability Instruments, LLC (Vibro-Laser) Administrative Assistant in Glens Falls, New York
Erbessd Instruments is working in creating a culture focused on providing the very best support, service, and products at an affordable price has been my focus. We price our products fairly, and we endeavor to be the Google or Tesla of the Predictive Maintenance and IIoT industries. We are the Masters of Machine Health.The entire team is fervidly focused on delivering the very best customer experience possible. We listen to our customers. Customer feedback drives innovation at Erbessd Instruments, and we are proud to innovate faster than any of our competitors. We are an innovative company that develops vibration and condition monitoring technology worldwide.
We need an Administrative Assistant (Reports to Sales Manager). The Administrative Assistant works as an integral part of the team to support sales, marketing and distribution departments: * This position serves to improve the customer experience with exceptional interpersonal and communication skills. * Answer Phones and Manage all incoming calls. * Greet on premise visitors as required. * Respond to online web chats, social media interactions, and email as required. * Print File and Organize as needed. * Assisting in Quoting and Invoicing Customers. * Manage Office Supplies. * Participate in team projects and activities to improve office culture and customer satisfaction. * Represent the company and its principals with the best interests of the company in mind. * Work with associated vendors as required in fulfillment of company objectives. * Assist other team members as required.
Qualifications: Education: * High School Diploma required.
Experience: * Previous work in an office setting preferred.
Characteristics: * Fluent computer skills * Strong Communication and active listening skills * Creative approach to problem solving and confidence in decision-making * Establishing and maintaining relationships internally and with customers/distributors * Strong organizational and prioritization skills * Interpreting and evaluating information to exceed customer expectations * Attention to detailing in documentation * Cultural sensitivity * Team and service-minded collaborative approach
Working Conditions: The Administrative Assistant is a full-time, hourly position. Work week expectations for this position are Monday-Friday, 9:00am-5:00pm.
Benefits: * retirement matching program, * paid time off, * paid holidays, * AFLAC, * employer-sponsored life insurance, * tuition discounts, * and career development planning that allows room for growth within the organization.
All interested candidates are encouraged to look at our website, www.erbessd-instruments.com, for more information about our company. Please send Resumes with Cover Letters directly to Megh Howard, AAS, Chief Marketing Officer: megh@erbessd-instruments.com
EOE