Job Information
Copper Valley Electric Association, Inc Customer Service Representative in Glennallen, Alaska
CVEA's Customer Service Representative accurately collects and accounts for cash receipts, provides courteous and prompt service to customers in all correspondence, relays radio and telephone communications to appropriate personnel in a timely manner, and ensures that rules, regulations, and other Cooperative policies are consistently and equitably applied on behalf of all members.
The Ideal Candidate Must
- Possess the ability and confidence necessary to effectively deal with a variety of people under difficult circumstances
- Must possess organizational skills to enable completion of numerous simultaneous tasks in an efficient and effective manner
- Apply proficiency in computer data entry and 10-key operation
- Possess effective written and oral communication skills
Education and Experience
- A high school diploma or equivalent is required
- Two years of general office experience to include telephone and in-person reception, filing, knowledge of office machines, cash collection, and computer data entry experience
- Electric utility experience is preferred
Additional Requirements
- A valid, or the ability to obtain, Alaska Driver's License is required
The Customer Service Representative reports to the Customer Service Supervisor. There will be a probationary period of six months for the successful applicant.
Applications will be accepted until 5:00 p.m. on Wednesday, October 2, 2024.