AMVETS Jobs

Description

We are seeking a Customer Support Specialist to join our client's team in the Chemicals Manufacturing industry. As a Customer Support Specialist, you will be the primary contact for customer inquiries and will be expected to maintain a high level of customer satisfaction and service. This role offers a contract to permanent employment opportunity and involves handling various tasks related to customer service and account management.

Responsibilities:

• Provide excellent customer service by responding to and resolving customer inquiries in a timely and detail oriented manner.

• Engage in full-service client transactions in accordance with company standards, policies, and procedures.

• Utilize advanced Microsoft Office skills and multiple computer systems and applications to find information and resolve issues.

• Manage customer accounts, including handling cash and other daily transactions.

• Process complex transactions and conduct extensive research to address complex customer inquiries.

• Listen attentively to customer cues to actively solve problems with grace and integrity.

• Use Cloud Technologies, CRM, and Database tools to maintain accurate customer records and ensure customer satisfaction.

• Interact effectively with internal and external partners and clients/customers.

• Leverage skills in Microsoft Excel and other tools to perform duties efficiently.

• Contribute to the success of the team by improving and delivering personalized service based on individual customer needs.

Requirements • Minimum of 2 years of experience in a client support role within the Chemicals Manufacturing industry

• Proficiency in Cloud Technologies is essential

• Experience with CRM systems is required

• Strong knowledge of database management systems

• Proficiency in Microsoft Excel is a necessity

• Demonstrated experience in Customer Account management

• Proven track record in achieving high Customer Satisfaction rates

• Extensive background in providing exceptional Customer Service

• Solid experience in managing Customer Success initiatives

• Previous experience in Export Customer Service is desirable

• Prior experience in Import Customer Service is advantageous TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .