Job Information

Robert Half Collections Specialist in GLEN ALLEN, Virginia

Description If you have a strong sense of ownership and attention to detail, you may be right for our Collections Specialist position. If you're looking to join a growing team in the Chemicals Manufacturing industry, contact Robert Half today to start building your career as a finance detail oriented. This Collections Specialist position in the Glen Allen, Virginia region is a long-term opportunity.

Your responsibilities

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Log all customer payments to the correct reports

  • Oversee and update customer files to ensure data consistency

  • Head all billing and reporting activities in response to deadlines

  • Ensure bankruptcy filings are processed in the correct manner when received

  • Yield to all Federal Fair Credit Reporting Act rules and regulations

  • Handle inbound and outbound collections calls and correspondence

  • Ensure payments are processed Requirements - AA or BS/BA in Accounting preferred

    • Proven knowledge of account reconciliation

    • Business to business experience desired

    • Well-founded grasp of Microsoft Great Plains Dynamics

    • Cash reconciliations experience preferred

    • Commercial collections experience required

    • Deep understanding of Commercial Collections

    • Experience with Credit Card Reconciliation

    • Ability to survey and make decisions regarding customer accounts

    • Previous experience using accounting software

    • Ability to communicate verbally and in writing effectively throughout all levels of the company

    • 2-3 years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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