Job Information
Robert Half Collections Specialist in GLEN ALLEN, Virginia
Description If you have a strong sense of ownership and attention to detail, you may be right for our Collections Specialist position. If you're looking to join a growing team in the Chemicals Manufacturing industry, contact Robert Half today to start building your career as a finance detail oriented. This Collections Specialist position in the Glen Allen, Virginia region is a long-term opportunity.
Your responsibilities
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
Log all customer payments to the correct reports
Oversee and update customer files to ensure data consistency
Head all billing and reporting activities in response to deadlines
Ensure bankruptcy filings are processed in the correct manner when received
Yield to all Federal Fair Credit Reporting Act rules and regulations
Handle inbound and outbound collections calls and correspondence
Ensure payments are processed Requirements - AA or BS/BA in Accounting preferred
Proven knowledge of account reconciliation
Business to business experience desired
Well-founded grasp of Microsoft Great Plains Dynamics
Cash reconciliations experience preferred
Commercial collections experience required
Deep understanding of Commercial Collections
Experience with Credit Card Reconciliation
Ability to survey and make decisions regarding customer accounts
Previous experience using accounting software
Ability to communicate verbally and in writing effectively throughout all levels of the company
2-3 years of prior high volume collections experience
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .