Job Information
Dunkin' Shift Leader in Georgetown Township, Michigan
Shift Leader at Dunkin'
Are you a highly skilled and motivated individual looking for an immediate opportunity to join our Dunkin' team? Do you thrive in a fast-paced and dynamic environment? If so, we want to hear from you!
Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. With over 13,100 restaurants in 41 countries, we are a market leader in the food and beverage industry. As a Shift Leader, you will play a crucial role in coaching and motivating our Crew Members to deliver exceptional service and uphold our operational Brand standards.
Responsibilities:
Support a respectful team environment
Communicate shift priorities, goals, and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members
Create and maintain a guest-first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during shift
Ensure all products are prepared according to Brand standards
Skills and Qualifications:
Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred
Why join our team?
Flexible schedule
Paid time off
Dental insurance
Vision insurance
Life insurance
Employee discount
Location: Dunkin' #359768
If you are passionate about delivering an exceptional guest experience and want to be part of a fun and loving team, apply now!
Company Introduction
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.